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When I arrived at the ticket counter, no JetBlue representative was there. I was not concerned as the security line was 1 min long. I arrived at the ticket counter at 8:40pm (50 minutes prior to the new departure time) of 9:30. I therefore delayed my arrival at the airport accordingly. Throughout the day I received text messages and emails stating that my flight was delayed. Very disappointed."Ĭons: "I recently flew from Washington Dulles to NYC John F. So with everything happening, our flight got delayed an hour and a half. Then after everyone was seated the flight got held back an extra half hour because a lady wanted to file a complaint saying that she got pushed and ended up being the only person that got kicked off the flight so she did it all for nothing. At times they had to step away and go on their monitor to fix something out so it took an extra 30 minutes before I even got into my seat, and I was sitting in row 6 of the plane. The gate seemed very behind on the technology and that caused the workers to work even slower. When it came to the boarding, that had to be the slowest boarding I’ve went through. On top of my flight being cancelled it also got delayed again but only by 30 minutes so I wasn’t so upset. So I was stuck in the Dominican Republic for a total of two weeks!! I had to miss another weekend at work which made me lose a lot of money since I’m a barber and lost some one my clientele.
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This experience makes me think otherwise."Ĭons: "What I didn’t like was how my flight got cancelled and the only flight I was able to get was 4 days later. I have always flew Emirates and inflight crew are always very patient and good. It should be her responsibility to listen first. One person instead of answering the questions of an old man was very rude and just blubbered “can’t you just listen to me” that was very inappropriate. As humans it’s not the technical difficulty that was an issues it’s the Emirates crews at jfk inability to properly respond and answer arrogantly was the issue.
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I was going to India for two day period and my one day had to be spent over in JFK. It still ended up unable to book at that time. Munit on phone was kind enough to be on talk and hold for about 40mins with me. Imagine yourself carrying two check ins and a carry one and running around just to try to get somebody to answer. For which I tried to go and find an Emirates personnel who refused to talk to the Emirates guy on phone to explain and would just refuse to talk to me. Though I called and I was told that I was not deboarded to rebook me. It should become your responsibility to rebook ya but not leaving it on us to call some number and wait.
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we were told to collect our bags and go to check in counter and collect our next bookings but instead after collecting check ins we were just given meal ticket and hotel address and given a toll free number to call which is very inappropriate. It’s the situation and handling after was very unprofessional. Cons: "The flight was cancelled 4hrs after being boarded at JFK.